Find an internet service provider near you

Here is a helpful resource to find out which internet service companies provide service at your location. Click on this link, www.broadbandnow.com, and enter your address to find out which companies currently offer internet service at your address and how much it would cost.

If you don’t have access to internet service in your home or business, it’s still possible to use a mobile hotspot to access the internet from Verizon, AT&T, or other cell service providers. Mobile data speeds have increased in the past few years and speeds are usually fast enough to video conference or Zoom.

If you only have marginal cell service at your house, a cell signal “repeater” or “booster” antenna can be installed on the roof, and this may improve the signal enough to enable video conferencing inside.

Programs for low-income Vermonters

Many Vermonters are eligible for programs to help with the cost of getting connected to the internet:

• Comcast and Spectrum have programs that offer affordable broadband internet to families in need.
  • • Apply for Comcast Internet Essentials here.
    • Apply for Spectrum Internet Assist here.

• Federal and State Lifeline Program
  • • Low-income subscribers may also be eligible for the Federal and State Lifeline programs, which provide a subsidy for phone and internet service. The FCC has extended special pandemic rules as well. Eligibility requirements and instructions for how to get connected can be found here and here.

• COVID-19 Arrearage Assistance Program
  • • Vermont offers a program to help pay past utility debts for residents. While this program does not cover broadband internet, it could, for example, cover the phone portion of a bill from Consolidated Communications.  More information about the program can be found here.

• COVID-19 Internet Subsidy Program
  • • There is a range of programs available to help Vermonters navigate the impact of the COVID-19 crisis. In particular, the state of Vermont has offered a temporary subsidy to help pay for broadband internet for households that have suffered economic hardship due to COVID-19. More information, as well as the online application, can be found here.

If you would like assistance in applying for any of the programs listed above, we’re happy to help. Just reach out using our contact form.

Other Helpful Resources

• Digital Literacy Resources
  • • Technological difficulties can be incredibly frustrating. If you feel like you need a real person to call and help you figure out how to use online tools you now need to use due to the pandemic, such as videoconferencing, accessing online services like the DMV, telehealth, remote learning, or remote work, you can reach out to us for support. If you want to learn how to use certain tools, feel free to check out these videos and guides:
      • • Working with Computers and Devices – LinkedIn Learning
        • Working and Collaborating Online – LinkedIn Learning
        • Basic Computer Skills – Northstar Online Learning
        • Using Email – Northstar Online Learning
        • How to Sign Up for Zoom – Zoom
        • How to Join a Zoom Meeting – Zoom
        • Zoom Meeting Controls Overview – Zoom

• Cybersecurity Resources
  • • Online scams are on the rise. Don’t forget about the state of Vermont’s resources on detecting, avoiding, and recovering from scams or identity theft. Information and resources are accessible here.